Wednesday, September 10, 2014

HP Printer Update popup won't go away

I get an HP Update popup box that won't go away no matter what I do. The message in the box is: "An update is available. Would you like to download and install this update now?"

Clicking on the box doesn't do anything and it is somehow set to stay on top of all other open applications. I can turn off the computer and turn the computer back on and the box goes away, but then it pops up again and won't go away, again.  Everytime I have this problem, I fix it and forget it.

After this google session, I found the answer here:
http://h30499.www3.hp.com/t5/Home-PCs-Pavilion-Presario/Update-notice-box-won-t-go-away/td-p/977349#.VBBvM2MXNYU


The following worked for me. Drag the "HP UPdate" box up the screen. Then press the 'Enter' key. A dialogue box then pops up asking you to confirm the update.  There's a "Settings" button that I set to Never notify me when there's an update.    Everything should work from there.

4 comments:

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Unknown said...

Thank you, thank you, thank you.. That pop up has been bothering me for months and no where could I find a permanent fix.. So, Thank you!!!

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